Innovative Display Solutions
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Delivery Policy

Please read this information about our terms of delivery.

Most products are in stock for immediate dispatch. Please note all orders, unless otherwise stated, will be delivered by our courier.

Please note all orders, unless otherwise stated, will be delivered by our courier. Deliveries will generally be made between 8.30am and 5.30pm, Monday to Friday and our courier will require a signature from a person at the delivery address. If there is nobody available to sign for the delivery, our courier will leave a card giving details of how to re-arrange delivery or collection from their depot.

In the check out process you will be asked to enter your absolute latest acceptable delivery date. If we cannot ship by this date, you will be notified.

We recommend that you choose a delivery address that can take receipt of items between 8.30am-5.30pm. Monday to Friday. We do not deliver evenings or weekends.


UK Mainland Deliveries – When will my products arrive and how much is delivery?


Standard Deliveries 

Free delivery on all orders over £150+VAT.
On deliveries below £150+VAT the standard delivery charge is just £9.95+VAT.

(PLEASE NOTE: Order Values under £49.99 + VAT will incur a £4.50 Administration Surcharge)

(Standard delivery is normally within 3 working days) 24Hr Standard Shipping Selected 48Hr Standard Shipping

Please read this information about our terms of delivery


Next Day Delivery from shop online

Premium Deliveries

Next Day – £19.95+VAT on all orders. Available on stocked lines when the order is placed before 2pm. When reviewing a product, if the item is available for next day delivery, we’ll include an Express Delivery icon in its description (delivery truck with Express written on side). Items will be delivered between 8.30 am and 5.30pm on the next working day.

Timed Next Day – For pre-midday (before 12pm), by 10.30 and pre-9am (from 7.30am) deliveries, on available stocked lines ordered before 2pm, please call our sales dept. on 08458 388 790 to check availability of this service and stock.

Please note - We are not able to provide next day delivery to some locations on the UK mainland. We’ll contact you immediately (during office hours) if you place an order requiring this service and we can’t provide this service. Alternatively, please contact our sales staff on 08458 388 790 to enquire if this service is available in your area.

Same Day – If your order is extremely urgent we can normally offer a same day service on stocked lines. We use a network of dedicated same day couriers who can deliver your goods anywhere in the UK. Prices vary depending on the distance to you from our warehouse.

Non-UK Mainland Deliveries


UK Off-shore deliveries

Northern Ireland, Isle of WightScottish Isles, Isle of Man, and Isle of Scilly, Channel Islands

 Please call us or write to us. Delivery cost for UK Off-shore on application.

(PLEASE NOTE: Order Values under £49.99 + VAT will incur a £4.50 Administration Surcharge)

Other Destinations

Republic of Ireland, European Countries and the Rest of the world – shop online offer very favourable delivery options.

Important Note Regarding Damage/Shortages and returns

On receipt of your delivery, please ensure all items are checked for damage or shortages. Damage or shortages must be reported to us within 3 working days upon receipt of delivery. Failure to follow any of the above guidelines may invalidate a claim. Thank you for your co-operation.

If not entirely happy simply e-mail us within seven days, we will forward a return code and address, and on safe receipt BY RECORDED DELIVERY, we will replace the item. We do require proof of delivery for any returns. PLEASE NOTE YOU CANNOT RETURN BESPOKE ITEM AND MADE TO MEASURE UNLESS FAULTY.

If we are at fault we will replace the item, no quibble.

Our Office are open from 9.00am and remain open until 5.30pm – Monday to Friday.